• Collaborated with the R&D team as design lead on the interface design on a future core app for senior leadership production approval; conducted competitive analysis, developed targeted use cases, and prototyped the finished product in Figma
• Conducted comparative analysis of dashboard user flows and UI elements for Bandwidth and Voxbone (recently acquired) to help shape the approach for the design of a unified dashboard experience
• Created the groundwork for a Free Trial dashboard experience and designed a high-fidelity prototype for internal promotion of service initiative to launch spring ‘22